Roadside quick-fix, duck blind repair, that pesky squeaky floorboard. Leatherman is there for all your expected (and unexpected) needs - even your most embarrassing "I can't believe I just did that" moment. We go to extraordinary lengths to make sure your Leatherman tool gives you many years of dependable service. If it doesn't, we've got your back with our 25-year limited warranty. Just send in your tool and we'll have it fixed up and back to you in time to save the day again. And again. And again...
Fill out warranty form
Be sure to download and complete the Warranty Return Form. The form must be completed, signed and included with your product in order for us to process your warranty request.Warranty Repair Form
Box Up Tool
Unfortunately, we cannot be held responsible for tools that never reach us. Please be sure to send your warranty repair via an insured and trackable service where delivery confirmation can be obtained if necessary.
Do not ship us your sheath or accessories.
Ship it out
The address below is for MAILING ONLY. If you are from the Portland, OR area and would like to complete a warranty return in person, please visit our Leatherman store in Cascade Station.
UNITED STATES SHIPPING ADDRESS:
Leatherman Tool Group, Inc.
5226 NE 152nd Place
Portland, OR 97230
(800) 847-8665 (ask for Warranty)
Sentimental tools MUST be shipped out to our United States shipping address in order to be repaired.
International Return Information
To obtain warranty service you must contact your local authorized service center. To find your local authorized service center, click the “Locate Your Distributor” button. Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value.
This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening.
Our warranty program covers tools purchased for personal use only. This warranty does not cover bulk purchases from auctions or flea markets with the intent to resell repaired or refurbished tools.
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Skeletool and Skeletool CX
We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you turn one of these tools in for warranty you may receive the new configuration for repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:
Skeletool: (ORIG) straight-edge blade (NEW) combo straight/serrated edge
Skeletool CX: (ORIG) combo straight/serrated edge (NEW) straight-edge blade
To view the new models visit the Skeletool and Skeletool CX product pages.