After many years of hard use, my Leatherman tool needed replacement. I emailed them and received a return authorization the same day. In less than ten days from the time I mailed my tool from Minnesota to Oregon, a replacement tool was in my mailbox! That' s what I call AWESOME CUSTOMER SERVICE! Leatherman is a perfect example of why everyone should buy American. Keep up the good work guys; you make America proud!

 

- Ned P.

Oakdale, MN