|
|
Can I get on a commercial aircraft carrying my
Leatherman tool?
Historically, Federal Aviation Administration
guidelines permitted knife blades up to four inches
long aboard domestic commercial flights. (Individual
airlines were given the latitude to utilize more
stringent rules at their discretion.) In the
aftermath of the tragic events of September 11,
2001, the FAA has issued a series of new security
regulations, including one referring to knives. Even
with the changes in effect as of December 22, 2005,
no knives (of any kind or size) will be allowed through security
checkpoints. In other words, you can still travel
with your Leatherman tool, but you will need to
place it in your checked baggage rather than
carrying it with you onto your plane. For the
latest federal regulations, please visit
www.tsa.gov.
|
|
|
|
Where does the Leatherman name come from?
Our tools bear the name of company president
Tim Leatherman, who invented the original Pocket
Survival Tool, now known as the PST.
|
|
|
|
Why should I buy a Leatherman tool?
Tim Leatherman's standards for quality, durability,
precision and attention to detail are what make
Leatherman tools like no other. Ever since Tim
invented the category, we've focused on just one
thing — manufacturing the world's highest quality
multipurpose tools.
|
|
|
|
My tool broke. How do I get it repaired?
Easy. Please refer to our
Warranty section for
instructions on submitting a warranty claim.
|
|
|
|
I can't live without my Leatherman for even a day.
Can you just send me the parts I need?
Our products are designed to be disassembled by
factory-trained technicians only. Repaired tools are
reassembled (and the pivot posts cemented) to ensure
proper tension for optimum tool performance.
Attempting to disassemble a Leatherman tool yourself
may result in lost components and compromised tool
functionality. It may also void your warranty
protection.
|
|
|
|
Someone I know who lives overseas wants to buy a
Leatherman tool. Do you sell tools outside the
United States?
Our products are sold in approximately 70 countries
around the world. Please refer to our
International
Distributors list to contact our authorized
distributors.
|
|
|
|
What kind of steel do you use?
Leatherman tools are made of 400-series stainless
steel. Carbon content and heat-treated hardness vary
depending on the specific implement.
|
|
|
|
If it is made of stainless steel, why do I have rust
spots on my tool?
No stainless steel is truly stainless. It would be
wise to think of it as corrosion-resisting steel.
Corrosion can occur in the absence of proper
maintenance, particularly in extreme conditions.
Please visit our
Maintenance Tips section
for hints on keeping your Leatherman Tool looking
good and functioning well.
|
|
|
|
Can I have a different blade installed in my
Leatherman tool?
Each Leatherman tool consists of a combination of
features that makes it a unique multipurpose tool.
We cannot alter or substitute different blade
components from one tool version to another.
|
|
|
|
Is Leatherman interested in my idea for a new
product or feature?
Always. Consumer feedback has played a significant
role in improving our existing products and
designing new ones. Our marketing department tracks
suggestions and welcomes your feedback, so feel free
to address your ideas to them (either in writing or
at mktg@leatherman.com).
If you wish to submit an idea for which you already
have or may obtain a patent or other ownership
rights, please write to the Office of the President,
Leatherman Tool Group, PO Box 20595, Portland OR
97294. Prior to receiving or considering your idea,
we will present you with a disclosure agreement that
describes your rights and ours in any idea you
disclose to us.
|
|
|
|
I've had my Leatherman tool since before there was
dirt, and the belt sheath is just about worn out.
How can I get a replacement?
There are several sheaths to choose from. All are
pictured in our Buy Accessories area on
this Web site; please visit that section for
information on how to order sheaths and other
Leatherman gear.
|
|
|
|
Can I buy stock in Leatherman Tool Group, Inc.?
Sorry. Leatherman Tool Group is privately held and
is very unlikely to go public in the foreseeable
future.
|
|
|
|
My son/wife/girlfriend/brother-in-law/boss
accidentally locked open all the blades in one
handle of my Super Tool. How can I get them
unlocked?
Use a separate screwdriver or similar device to
unlock the blades. With the handles closed together,
insert the screwdriver into the slot created by the
handle spring (where the handle locks onto the tool
blades). Gently pry up the handle spring until one
of the blades can be released.
|
