December 2008

A "MUST" Have Item and Great Warranty!

It’s in 2001 when I had my first Micra, small in size but BIG in attitude. It rescued me A LOT of the time and helped me save money too because of its size and functionality. It happened many times that my Gilera Runner broke down in the middle of the highway because of suppressor problems. I noticed that my cable was rusted badly, so I took out my Micra and cut off the rusted wire, revealing the "fresh" copper wire underneath. I joined the wire back with the suppressor and my Gilera Runner is running fine again. The Micra is small and good; it should be a necessary item in a bag. Now it resides in my key pouch and I bring it everywhere I go. I also bought one for my father.

Then from the experience, I bought another Leatherman . . . it’s the original Wave. I love the one handed operation of knives, be it the serrated or clip-point knife. One day the knife broke down, because of my brother's mistreatment, so I contacted Leatherman to ask if it was under warranty. They asked me to send it back to their factory for repairs and, if necessary, they would replace it. 1 week later the Wave came back to me in my post box. To my surprise they REPLACED the spoiled Wave to a newer one. I love the warranty assurance they give.

Now I sold off my original Wave and got the Surge. It’s 30% bigger and has bigger, meaner knives and pliers. I also love the interchangeable bone saw and diamond file/cross file; it’s a practical thing actually. I don’t mind the extra weight and size. It gives the "grunt" when I take it out of the sheath...great monster to have with me anywhere I go. It saves me a lot of trouble of not having to bring a tool box. The Surge is really a Powerhouse of Great tools. It’s my working tool now since I'm working with hydraulics everyday....a plus point for me, I need not oil it regularly.

My wife loves it when I flick out the knife; the "whoa" will be heard....every time, each time.

Good job for Tim Leatherman!
Keep up the R&D and keep listening to our views!
Worth the money and time spent on the Leatherman

Erzan E.
SGP