We take extraordinary measures so your Leatherman product will give you many years of dependable service. If it doesn't, we will gladly repair or replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for tools and 10-year guarantee for lights. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening.
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Please read the following North American warranty information for details. For international warranty information click here.
If you are in Canada or the United States and you'd like to send your Leatherman product in for warranty repair, please download and complete the Warranty Return Form below. The form must be completed, signed and included with your product in order for us to process your warranty request.
Unfortunately, we cannot be responsible for tools that never reach us. Please be sure to send your warranty repair via an insured and trackable service where delivery confirmation can be obtained if necessary.
DO NOT SHIP US YOUR SHEATH OR ACCESSORIES.
Leatherman Tool Group, Inc.
12106 NE Ainsworth Circle
Portland, OR 97220
Eastern Outdoor Sales
ATTN: Leatherman Warranty Service
166 South Service Road East
Oakville, ON L6J 2X5
Besides fixing your documented problem, we will ship your product back to you at our expense using a trackable shipping service
Leatherman Tool Group
Phone: 800-847-8665, ask for the Warranty Department
Eastern Outdoor Sales
Phone: 905-825-3103 ask for Leatherman Warranty information
We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you turn one of these tools in for warranty you may receive the new configuration for repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:
(ORIG) straight-edge blade (NEW) combo straight/serrated edge
(ORIG) combo straight/serrated edge (NEW) straight-edge blade