Processing, Shipping, and Delivery information
|Standard||3 - 12 Business Days||$7.95 CAD|
|Expedited||2 - 3 Business Days||$16.95 CAD|
|Express||1 - 2 Business Days||$26.95 CAD|
Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse.
Orders with customized products ship together and take an additional 2-4 days to process.
Leatherman is closed on all major US holidays. No orders are processed on these days.
Unfortunately we cannot ship to PO Boxes at this time.
30-Day Return Policy
We offer a 30 day return policy on purchases. We will refund the total of the items returned in your order, less
shipping costs each way. If the return is a result of our error, Leatherman will also refund shipping charges
and will compensate you for the return shipping of the item.
Items should be returned in the original product packaging with the packing slip included.
*Excludes items listed as Final Sale. Final Sale items cannot be returned or exchanged.
Customized items are not subject to return or exchange. Once an order for a custom item is received, it cannot be cancelled.
Green Light group
Attn: Leatherman Returns
12431 Horseshoe Way
Richmond, BC V7A 4X6
Have a damaged tool?
View our Warranty Policy.
Final Sale items cannot be returned or exchanged.
Leatherman custom product is built just for you and cannot be returned or exchanged.
Having quality issues? Please view our Warranty Policy or contact our customer service team.