Processing, Shipping, and Delivery information
|Standard||3 - 12 Business Days||$7.95 CAD|
|Expedited||2 - 3 Business Days||$16.95 CAD|
|Express||1 - 2 Business Days||$26.95 CAD|
Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse.
Orders with customized products ship together and take an additional 2-4 days to process.
Leatherman is closed on all major US holidays. No orders are processed on these days.
Unfortunately we cannot ship to PO Boxes at this time.
Please call Customer Service to request a Return: 800-847-8665. Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone.
30-Day Return Policy
We offer a 30 day return policy on purchases. We will refund the total of the items returned in your order, less
shipping costs each way. If the return is a result of our error, Leatherman will also refund shipping charges
and will compensate you for the return shipping of the item.
Items should be returned in the original product packaging with the packing slip included.
Customized items are not subject to return or exchange. Once an order for a custom item is received, it cannot be cancelled.
Eastern Outdoor Sales
Attn: Leatherman Returns
Burlington, Ontario L7M 1A1
Have a damaged tool?
View our Warranty Policy.