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THE LEATHERMAN WARRANTY

Roadside quick-fix, duck blind repair, that pesky squeaky floorboard. Leatherman is there for all your expected (and unexpected) needs - even your most embarrassing "I can't believe I just did that" moment. We go to extraordinary lengths to make sure your Leatherman tool gives you many years of dependable service. If it doesn't, we've got your back with our 25-year limited warranty. Just send in your tool and we'll have it fixed up and back to you in time to save the day again. And again. And again...

Warranty Instructions

SUBMIT ONLINE FORM

Once you complete the digital Warranty Repair Form and submit your information online, you will receive a confirmation number and packing slip which must be printed and included with your warranty repair shipment for processing. For custom or sentimental products, be sure to mark your tool as “sentimental” and allow additional repair time.

Warranty Repair Form

BOX UP TOOL

Choose a parcel of your choice that will safely get your Leatherman to our warranty repair department.

Accessories and sheaths are not covered by the warranty (exception: Ainsworth Sheath is covered by a 2-year warranty). Please do not include them in your shipment as they will not be returned.

SHIP IT OUT

Please follow the shipping instructions outlined on your Warranty Repair Form.

Questions? Contact customer service at europe@leatherman.com or at +49 2102 56507 0.

Please Note

For custom or sentimental products, please mark your tool as “sentimental” on the Warranty Repair Form. Since we handle sentimental tools with extra care, they may require additional repair time.

Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product.

Accessories and sheaths are not covered by the warranty (exception: Ainsworth Sheath is covered by a 2-year warranty). Please do not include them in your shipment as they will not be returned.

We take extraordinary measures so your Leatherman product will give you many years of dependable service. If it doesn't, we will gladly repair or replace it, at our discretion, with one of equal or greater value under our 25-year guarantee. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening.

Exceptions

This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening (shipped sheaths and accessories will not be returned). Leatherman Tool Group is not responsible for lost or stolen shipments. Warranties should be sent via an insured and trackable service where delivery confirmation can be obtained if necessary. This warranty covers products purchased through an authorized dealer and proof of purchase from an authorized dealer may be required.

Our warranty program covers tools purchased for personal use only. This warranty does not cover bulk purchases from auctions or flea markets with the intent to resell repaired or refurbished tools.

Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

Skeletool and Skeletool CX

We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you turn one of these tools in for warranty you may receive the new configuration for repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:

Skeletool: (ORIG) straight-edge blade (NEW) combo straight/serrated edge
Skeletool CX: (ORIG) combo straight/serrated edge (NEW) straight-edge blade

To view the new models visit the Skeletool and Skeletool CX product pages.

We have identified that you are visiting from the EU. We do not collect personally identifiable information from EU site visitors so at this time this program is not available.