General
Can I get on a commercial aircraft carrying my Leatherman tool?
No, it is currently not possible to carry a Leatherman tool in hand luggage. However, you can take it with you in the checked luggage. Ultimately, however, in any case, it is up to the employees of the respective airline what you can or cannot take on board. It is best to find out which items can be carried in hand baggage and checked baggage on the airline's website before you travel. The international regulations can vary. We would also like to point out that the Leatherman Tool Group does not accept any liability for tools that have been lost, stolen or confiscated.
Where does the name Leatherman come from?
Our tools bear the name of our founder, Tim Leatherman, who invented the original Pocket Survival Tool, now known as the PST®.
Learn more about The Leatherman Story.
Why should I buy a Leatherman tool?
Tim Leatherman's standards for quality, durability, precision and attention to detail are what make Leatherman tools like no other. Ever since Tim invented the category, we've focused on just one thing — manufacturing the world's highest quality multipurpose tools.
Read about The Leatherman Story.
Do you sell tools outside the United States?
Our products are sold in approximately 90 countries around the world. Please refer to the Dealer Locator page to locate our authorized distributors. These distributors can help you find retailers in your area and/or help you with a warranty issue.
Can I have a different blade installed in my Leatherman tool?
Each Leatherman tool consists of a combination of features that makes it a unique multipurpose tool. We cannot alter or substitute different blade components from one tool version to another.
Is Leatherman interested in my idea for a new product or feature?
Always. Consumer feedback has played a significant role in improving our existing products and designing new ones. Our marketing department tracks suggestions and welcomes your feedback, so feel free to address your ideas to them (either in writing or at info-portugal@leatherman.com). If you wish to submit an idea for which you already have or may obtain a patent or other ownership rights, please write to the Office of the President, Leatherman Tool Group, PO Box 20595, Portland OR 97294. Prior to receiving or considering your idea, we will present you with a disclosure agreement that describes your rights and ours in any idea you disclose to us.
My belt sheath is worn out, how can I get a replacement?
There are several sheaths to choose from. All are pictured in our Accessories page. Please visit that section for information on how to order sheaths and other Leatherman gear.
Can I buy stock in Leatherman Tool Group, Inc.?
Sorry. Leatherman Tool Group is privately held and is very unlikely to go public in the foreseeable future.
All the blades on one handle of my Super Tool have been accidentally locked open. How can I get them unlocked?
Use a separate screwdriver or similar device to unlock the blades. With the handles closed together, insert the screwdriver into the slot created by the handle spring (where the handle locks onto the tool blades). Gently pry up the handle spring until one of the blades can be released.
My black oxide finished tool looks worn or used. Did I get a used tool by accident?
Black oxide is a "conversion coating", which means it changes the surface of the product, rather than covering the product, as paint would. Black oxide is formed by oxidizing the outer layer of atoms on the surface. In effect, it's controlled rust. When you first use the product, the black substance is this outer layer. It will wear away to some extent, but that's the nature of this finish. To avoid the stains, simply take a rag with CRC 3-36 (or similar oil) and rub the tool surfaces thoroughly. The oil will set the finish and allow it to last longer. This is what your skin oils are actually doing when you handle the tool.
How does the Leatherman warranty work?
Our warranty is simple. You broke it, we'll fix it. Please visit our Warranty page and follow the instructions to send in your product (NO SHEATH PLEASE).
If you live outside of Germany or Austria, please follow the international warranty instructions also located on the Warranty page. There you will select your country and send your product to an authorized Leatherman distributor.
I can't live without my Leatherman for even a day. Can you just send me the parts I need?
Our products are designed to be disassembled by factory-trained technicians only. Repaired tools are reassembled (and the pivot posts cemented) to ensure proper tension for optimum tool performance. Attempting to disassemble a Leatherman tool yourself may result in lost components and compromised tool functionality. It may also void your warranty protection.