Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty.
To use it, follow these three steps:
For custom products, please choose the Repair and Return Only warranty option and mark your tool as "sentimental" on the warranty form.
As soon as your tool enters our internal systems you will receive an email notification.
If you reside in Canada, please refer to our Canadian Warranty Page.
If you are outside North America, please contact your local distributor.
This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath. Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product. This warranty covers products purchased through an authorized dealer and proof of purchase from an authorized dealer may be required.
Our warranty program covers tools purchased for personal use only. This warranty does not cover bulk purchases from auctions or flea markets with the intent to resell repaired or refurbished tools.
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Leatherman Tool Group, Inc. no longer handles Ledlenser warranty requests, please direct all Ledlenser warranty requests to: www.ledlenserusa.com/pages/service-warranty.