Free to join. Rewarding from day one.

Leatherman Insider is a rewards program which you can join to earn points and progress through tiers to unlock exclusive rewards and experiences. 

Yes. Leatherman Insider is free and easy to join. Sign up and start unlocking benefits right away. 

The Leatherman Insider program is currently limited to U.S. residents who are 18+ years of age. We plan to expand the program to more markets in the future.

Corporate accounts and Leatherman employees are not eligible to enroll in this program.

No, they are two separate things. The Garage is our innovation group who release limited edition products, and the Rewards Program is a way for people to earn points and rewards as a loyal customer.

Yes. Garage purchases will have a fixed number of points you can earn with each order that can count towards your Leatherman Insider points balance.

To access your rewards and benefits, you must be logged in to your Insider account. You’ll be able to see what rewards you are eligible for in the Insider Reward Center within your account. Free Shipping, Hassle-free Returns, and your 40-year extended warranty benefits will automatically be applied when you are logged in. If you are not logged in, your benefits will not apply to your purchases. 

Your Leatherman Insider Rewards Account will not expire, but it will automatically close if you have not earned points within three years (36 months).

You can earn points by purchasing on leatherman.com or engaging with us online. You must be logged in as a Leatherman Insider to receive points for activities. Each product awards a fixed number of points. Points for each product can be found on the product page on the website. Insider points are not earned on free gifts.

COMING SOON - Or registering Leatherman products purchased through other channels (Amazon, Retail, etc.) through our receipt scanning capability.

Log in to your account to see your points balance.

Leatherman Insider points do not have a monetary value. Insider points are the way you can level up and unlock additional rewards and benefits.

Log in to your account and visit the "Insider Rewards Center". You will see how many points you have earned within your qualifying period under Points Balance. 

Points for purchases made on leatherman.com will show up in your account when your order has been processed. This typically happens within 24-72 hours of when your order has shipped.

Your points are good for one year from your signup date, and will expire every year on your anniversary. The points you earn in the 12-month period qualify you to level up into Select, Premier, or Elite Insider status. But the tier and benefits you’ve received during the year will remain.

The points you earn let you unlock exclusive rewards and experiences. Insiders unlock Select status automatically upon enrollment. Achieving Premier or Elite status requires a minimum number of points earned per qualifying period: Select: 0-1,199, Premier: 1,200-2,299 and Elite: 2,300+ points.

If you are a Leatherman Insider, and the order you placed was on leatherman.com you are eligible for hassle-free returns if you request a return within 30 days of when the order was originally received. Additional information on our return policy can be found on our shipping & returns page.

No matter when you return an item, even if it’s within the 30-day return window or after, you will lose the points associated with that purchase/return. 

If you cancel an order, you will not receive points into your account. 

This feature is coming soon. Once it is released, you will be able to scan your receipt, and earn points for that purchase. It takes between 24-72 hours for receipt scans to be reviewed and verified before points will be added to your points balance in your account (once this feature is available).

The 12-month qualification period starts when you join the program. For example, if you join the program on September 25, 2023, your qualifying period starts on September 25 of each year and ends on September 24, of each year. 

Your point balance will reset to 0 at the end of your qualifying period each year (they do not carryover). The points accumulated during the qualification period allow members to upgrade tier, to keep, or to downgrade tier status. You will retain your benefits and status after your points reset.

As a Leatherman Insider, you enjoy an elevated experience every day. Rewards such as: Free Shipping (threshold varies by tier), 40-year extended warranty, and 30-day hassle-free returns. More rewards and experiences can be unlocked as you reach new tiers. 

Log in to your account and visit "Insider Reward Center". You will see if you have reached Select, Premier, or Elite Insider tier. 

Premier and Elite Insider members need to place an order for over $50 from leatherman.com during your birthday month to redeem your reward. We will email you a reminder when your birthday month arrives. An Insider must have shared their birthday with us (you can do this when you sign up or update your profile) in order to be notified. The reward becomes available as of the 1st of the month, so you have a full month to purchase and claim your reward. 

For an Elite Insider, we will notify you when our Anniversary Reward is available for you to redeem. You will have a certain window of time to select your reward, and we will ship to the address you provide at checkout. 

Leatherman Insiders get exclusive access to an Annual Sales Event. During this event, an Insider will get exclusive offers only available to Insiders. The offers will vary based on the tier you are in. The higher the tier, the greater the offers. 

If you wish to close your Leatherman Insider Account, please contact Customer Service at 1-800-847-8665 or email at info@leatherman.com, and they can assist you. Please note: If you decide to rejoin the program later, your history and points cannot be restored.